Sharon Pette is the creator and sole-proprietor of Effective System Innovations (ESI), established in 2012. Sheis passionate about the social services field, drawing inspiration from the successes she’s seen as people triumph over their challenges.

Sharon has 10 years experience in direct-service as a nationally certified and licensed mental health counselor. During those 10 years, she worked with at-risk youth in a variety of settings: community residential group homes, a juvenile detention center, and several elementary and middle schools.

Sharon transitioned from direct-service to administrative- and systems-level work with the goal of having a greater impact on the lives of more youth and families.With over 10 years experience as a senior policy analyst and project manager for an Oregon state government agency, Sharon designed, developed, implemented and sustained numerous critical statewide social services initiatives.

Sharon’s administrative and systems-level expertise spans systems analysis, performance management and measurement, process improvement, evidence-based practices in correctional treatment, program evaluation and systemic quality assurance.

Experience and Accomplishments

As primary project manager with the Oregon Youth Authority (OYA), Sharon contributed significantly to transforming the Oregon state juvenile justice system by helping conceptualize and develop the Program Evaluation Continuum, a comprehensive model for evaluating social service programs. She was responsible for ensuring successful implementation of OYA’s agency performance management system and developing key metrics to monitor agency success.In addition, Sharon played a lead role in implementing a standardized youth Risk Needs Assessment (RNA) instrument, creating agency standards for Multi-Disciplinary Teams (MDTs), and developing a comprehensive plan establishing a close-custody living unit to serve youth with mental health issues. Based on herexpertise and success with OYA, the Oregon Department of Corrections (DOC) requested Sharon’s technical guidance in developing and implementing the DOC performance management system.

Sharon has also served as a technical consultant to a wide range of program managers within Oregon, including: state close custodyfacility superintendents and treatment managers; community residential program directors; county detention partners; Addiction and Mental Health Servicesdivision leadership; and staff from several other state agencies.

During Sharon’s 10 years of experience working with the Oregon state government, she was responsible for creating reports that demonstrated agency compliance with Oregon’s evidence-based practice statute. These reports were submitted to the Oregon Interim Judiciary Committee every two years. Sharon also wrote OYA’s Annual Performance Progress Report (APPR), which details agency progress in meeting its Key Performance Measure targets. The APPR report is submitted to the Department of Administrative Services (Oregon’s administrative body governing all state agencies) on a yearly basis.

Sharon has conducted over 100 comprehensive program reviews using the Correctional Program Checklist (CPC) to identify program strengths and recommend program improvements. She has used the CPC to review a range of programs in a variety of settings including: community residential, out-patient, close-custody and drug courts.

Sharon has also provided regular technical assistance implementing evidence-based practices and process improvement to juvenile justice staff from Idaho and Hawaii. In Nevada, the Department of Corrections contracted with Sharon to evaluate its prison-based substance abuse treatment programs, resulting in improved systemic alignment with evidence-based practices.

PREA Certified Auditor

Sharon completed her federal Department of Justice (DOJ) training in January 2014 and is now a certified Prison Rape Elimination Act (PREA) auditor. Learn more about PREA and the certification process on the PREA Compliance page.

Formal Education and Training

Sharon’s academic credentials include a Bachelor of Arts degree in Psychology (cum laude) and a Masters degree in the Science of Counseling Psychology (summa cum laude).Sharon earned her Lean Six Sigma Green Belt certificate from Villanova University, and has also successfully completed Lean management courses. She also has formal training in group facilitation.

The ESI Difference


Unique Talent That Delivers Results

  • Experience and compassion for direct-service challenges
  • Proven track-record in building successful social service systems
  • Results-oriented approach to drive agency efficiencies